2018 Social Worker "Work Practice" Simulation Questions and Answers
1 [Case Analysis Question]
Zhang, male, 45 years old, junior high school education , was sentenced to fixed-term imprisonment for committing intentional injury. Zhang performed well during his sentence and was recently paroled by the court. Zhang's wife divorced him a few years ago, sold her property and moved abroad with her son. Currently, Zhang can only live with his parents, brother and sister-in-law, but conflicts continue and family relations are very tense. After returning to the community, Zhang felt uncomfortable and was highly wary of others. He tried to find a job many times, but failed due to reasons such as low education and no professional skills. The household registration application was also not smooth. In addition, he was recently diagnosed with liver disease. Zhang felt that life was very stressful and he had low self-esteem. Frustrated but don’t know who to turn to for help. In this regard, social workers plan to provide services to Zhang through case management.
Questions:
1. What service needs does Zhang have in this case?
2. In this case, when social workers perform case management What issues need to be paid attention to?
Reference analysis:
1. Zhang’s service needs mainly include the following aspects:
(1) Basic living conditions protection needs. Basic living conditions include: economic income or minimum living security assistance required to maintain basic life; housing conditions required to maintain basic life; health and medical treatment to maintain good health, etc. In this case, Zhang’s property was sold and he could only live with his parents, brother and sister-in-law, and needed housing security; he tried to find a job many times, but failed due to reasons such as low education and no professional skills. The need to obtain the economic income security needed to maintain basic life; the household registration application is not smooth and cannot apply for minimum living security assistance, and there is a need to apply for minimum living security assistance; and has recently been diagnosed with liver disease, and there is no need to obtain hygiene to maintain good health Medical treatment needs.
(2) The need to protect education and employment rights. Zhang has a low level of education and no professional skills, so he has a need to obtain education and employment rights.
(3) The needs of normal family life. Zhang’s ex-wife moved their son to another place. Zhang lived with his parents, brother and sister-in-law but had a bad relationship. His normal family life needs could not be met, so he had the need for a normal family life.
(4) Resocialization service needs. Zhang can only live with his parents, brother and sister-in-law, but there are constant conflicts and family relations are very tense. After returning to the community, Zhang felt uncomfortable and was highly wary of others. This shows that Zhang is unable to integrate into his family and community and has a need for resocialization services.
2. Social workers need to pay attention to the following issues when conducting case management:
(1) Pay attention to and be good at establishing a good professional relationship with Zhang. At the beginning of case management, Zhang may have psychological and behavioral characteristics of being passive, uncooperative or even resistant. Social workers should treat him with acceptance, respect, and equality in order to establish a good professional relationship with him.
(2) A corrective work plan must be formulated in a focused and step-by-step manner. Correction is a long-term work process. Correctional social workers need to assist correctional subjects to solve many complex and difficult problems. All these problems are difficult to solve in a short period of time. Therefore, correctional social workers must guide Zhang *** Participate in formulating correction work plans in a focused and step-by-step manner, and gradually achieve the ultimate goal of correction work.
The correction target in this case, Zhang, faced many problems after he was released from prison: family problems, including his ex-wife moving to other places with their son, and tense relationships with his parents, brother and sister-in-law; community adaptation problems; and employment problems ;Physical health problems;Emotional problems, etc. After understanding Zhang's difficulties and ideas, social workers should guide Zhang to analyze what are the most urgent problems that need to be solved at present.
(3) Be good at coordinating multiple departments and agencies to provide integrated services. Case management is a service that links and integrates resources. Its service plan may involve the cooperation of personnel, materials and financial resources from many departments and agencies. The case management social worker should play the role of coordinator at this time and convene relevant personnel, including service users, for consultation when necessary, so as to not only provide Zhang with the sufficient services he needs, but also maximize the Avoid duplication of services and waste of resources.
(4) Focus on Zhang’s potential, explore his own ability to solve problems, and avoid doing everything for him. The goal of case management is to help Zhang recover or rebuild his awareness and ability to obtain social resources through normal channels. Therefore, during the work process, we must focus on Zhang’s potential and explore his ability to solve problems on his own, and avoid doing everything for him.
2[Case analysis questions]
Social workers found during community surveys that among some of the subsistence allowance families in the community, some have become poor due to illness and have a heavy burden of family care; Although they have a strong motivation for employment, they cannot find a job due to lack of skills; some have developed welfare dependence and lack motivation for employment; some have high ambitions and low ambitions and cannot find a job smoothly.
At the same time, social workers also found that there are a lot of resources in the community. For example, the community is located in the central city. There are many companies and social organizations in the community. The social welfare center often carries out policy consultation, employment training, In terms of service activities such as psychological counseling, residents usually have a harmonious relationship, and neighbors will take care of each other and communicate various information. Accordingly, social workers plan to integrate community resources to provide services to low-income families.
Questions:
1. What formal and informal community resources are there in this community?
2. In order to provide effective services to low-income families, How should social workers integrate community resources?
Reference analysis:
1. Formal community resources include: social workers, businesses and social organizations in the community, and social welfare centers.
Informal community resources include: neighborhoods and families.
2. Social workers should actively search for employment information for needy groups in the community, coordinate employment resources, strive for training opportunities, actively recommend to social employers, and safeguard the employment rights and interests of needy people. Social workers should help aid recipients understand the current status of the market labor force and employment situation, avoid them from having inappropriate employment expectations, and encourage them to actively accept new positions and be brave enough to face new challenges. At the same time, in response to the reality that people in need have low work skills and knowledge levels, social workers should, with the help of local labor and employment management departments, work hard to develop cleaning, security, greening, housekeeping services, daily maintenance and other public welfare positions in the community to promote Community employment. This will not only benefit the development of community services, but also increase the income of disadvantaged groups and enhance their self-confidence. The details are as follows (you can use them at your own discretion):
(1) For families with subsistence allowances who are impoverished due to illness and have a heavy burden of family care, organize a team of volunteers to provide one-on-one assistance to help alleviate the burden of family care. The pressure brought by the poverty alleviation; in compliance with the policy, provide appropriate financial assistance to the families living on the minimum living allowance to reduce their burden; rely on institutions such as community welfare centers and community clinics to provide medical care, nursing, psychological counseling, etc. to the families living on the minimum living allowance. help them overcome the current difficulties.
(2) In view of the situation where people from subsistence allowance families have strong employment motivation, but cannot find a job due to lack of skills, rely on social welfare centers to provide them with employment training to improve their employment competitiveness; Encourage neighbors to communicate more, encourage them to participate in more job fairs in the job market, understand the employment situation in the job market, and improve the success rate of job applications in a targeted manner. Social workers can actively carry out job introduction services to help them communicate more with companies in the community, make two-way choices, and achieve employment.
(3) In view of the situation that some low-income households have developed a welfare-dependent mentality and lack employment motivation, and some have high ambitions and low abilities and are unable to successfully find a job, social workers can provide guidance in establishing a correct outlook on career selection. The subsistence allowance policy is not a policy for lazy people. Only by being down-to-earth and self-reliant can we create our own happy life. On this basis, through the help of families and neighbors, we strengthen communication, understand new employment trends, encourage them to actively participate in employment training and guidance from social welfare institutions, improve their employment competitiveness, and strive to find a job that suits them
3[Program design question]
Social worker Ahua found in the community needs survey that some elderly people in the community do not participate in social interactions. In addition to having to go out to buy groceries, they spend almost the whole day Tian stayed at home, and some of these elderly people lived alone. Hua occasionally encountered them and greeted them warmly, but they just nodded reluctantly. Ah Hua saw this and was anxious in his heart. He thought: If this continues, the vitality of the old people will become lower and lower, and the process of degeneration and aging will accelerate. No! I have to do something for them.
Question: Based on the situation of the elderly in the community described in the case, design an appropriate service plan based on geriatric social work methods.
Reference analysis:
1. Analysis of problems and needs
According to the description in the case, the main problem of the elderly in the community is that they are locked up at home, do not leave the house, and do not participate. Social interaction. Humans are social animals and tend to be group-oriented, and interpersonal communication is the main human behavior. Especially for the elderly, long-term lack of social contact will damage their ability to communicate, make them indifferent and lifeless, and strengthen their tendency to withdraw. Therefore, the enthusiasm for life of the elderly in the community needs to be stimulated and awakened.
2. Determine the purpose and goals of the service
The purpose of the service is to stimulate the elderly’s enthusiasm for life and maintain and improve their vitality. Specific goals include: mobilizing the elderly to go out of their homes to participate in community activities; establishing interpersonal communication and social support networks; developing interest participation activities in which they can experience cooperation and fun; and tapping the spirit of volunteerism to contribute to community construction.
3. Intervention strategy selection: organize and implement "motivation stimulation group"
The purpose of motivation stimulation group is to stimulate those who are no longer interested in the present or the future. Group activities are used to help older adults reconnect with others and get rid of the thought that all they have in mind is themselves and their own troubles.
Motivational stimulation groups are generally composed of 10-15 elderly people. The members do not suffer from dementia or depression, have certain listening and language expression skills, and can actively participate in group activities. There are 6-12 group activities***, and it is best to hold them once a week. "Motivation groups" usually select people who know each other or have similar interests as group members, which will reduce the hesitation of some elderly people to join the group. Social workers need to know each elderly person very well, be able to carry out inspiring group activities, and then use their knowledge of the elderly person's situation to stimulate everyone's interest.
The work steps:
(1) Conduct home visits, contact the "homebound" elderly, establish trusting relationships through greetings, expressions of empathy, care, immediate services, etc., understand needs, and mobilize Elderly people who are interested in gardening participate in the "Gardening Motivation Group".
(2) Design a group plan, plan six activities, each activity lasts one and a half hours, and meet once every half month. The contents of the six activities include:
The first activity : To learn horticulture planting knowledge, invite experts from the Academy of Agricultural Sciences to teach planting techniques through photo display, video display, explanation, etc., and then organize the elderly to visit the Agricultural Science and Technology Base on-site, purchase vegetable seeds or seedlings, and plant them at home.
Second activity: Sharing planting experience, including showing your own planting results, sharing experience, asking questions, answering questions, and adjusting technology.
The third activity: share planting experience, conduct team building, select team leaders, and create team culture.
The fourth activity: share the fruits, have a group meal, and enjoy the fruits of labor.
The fifth activity: Visit the agricultural science and technology base, discuss experiences with scientific researchers, and establish connections.
The sixth activity: summarize and review the process, develop other interests (develop themes for future activities), cultivate team leaders, and staff members withdraw from the group.
;