Heating promotional materials

Urban heating publicity materials (1)

Why did the municipal government formulate the "Opinions on Further Improving Heating Work" this year?

The level of central heating has been greatly improved. By the last heating period, that is, last winter and this spring, the central heating and regional heating area of the urban central heating backbone enterprises reached more than 8.4 million square meters, accounting for a total heating area of 10.22 million square meters

82% of the total area. The air quality in urban areas has been greatly improved during the winter heating period, which has better solved the contradiction between "good weather" and "good heating" and made a significant contribution to the city's creation of a provincial-level environmental protection model city.

If the past five years were the development stage of urban central heating, starting from this year, it will gradually transition to the stage of consolidation, standardization, improvement and improvement. At this stage, various contradictions and problems that have not been resolved during the development period gradually emerge. To sum up, there are four main ones:

First, the rapid advancement of centralized heating has caused relative chaos in the heating market. The question is who will provide it. Due to the rapid advancement of central heating, especially the "full coverage" project of environmentally friendly central heating implemented in 2009, various heating methods have been adopted, and we are willing to undertake urban heating services. Together with the units and enterprises, a pattern of diverse urban heating methods and complex entities has been formed. Objectively speaking, it is difficult for the entities responsible for urban heating to have strict market access, which has resulted in a relatively chaotic heating market. The quality of heating services of various heating entities is uneven, and the quality is uneven. During the winter heating period, people continue to petition, which greatly affects the leadership's energy and also affects the government's image to a certain extent.

The second problem is that the central heating source of the large pipe network is insufficient to meet the needs of urban development. This is a problem of insufficient supply. Due to the accelerated pace of urban development, the newly built construction area has been around 1.5 million square meters per year in recent years. However, the heat source of central heating in our city's urban areas is insufficient, which has become a bottleneck for heating services. Based on this situation, we started a 2X350,000-kilowatt cogeneration project in 2009, but due to various reasons, the project

has never been implemented. At the same time, many construction units mistakenly believe that urban heating should be solved by centralized heating, and do not confirm the heat source in advance before construction, making the problem of insufficient heat sources more prominent.

Third, the service quality of some district heating stations is not high and residents are dissatisfied. This is a problem of poor supply. Due to problems with the equipment and technology of some regional heating stations, coupled with the unmatched and outdated pipe network, inadequate operation management

and other reasons, the service quality is difficult to guarantee, and users are dissatisfied and often petition. The requirement to join the large combined heat and power centralized heating pipe network further aggravates the heat source tension.

Fourth, the price of central heating is low, causing users who do not meet the conditions to rush to join the central heating. This is a problem of whether it can be supplied or not. The current residential heating price implemented in our city was approved and determined by the Provincial Price Bureau in 2003. A heating period of 5 months is 13.5 yuan per square meter. It has not been adjusted for 10 years. Vertically speaking, the price of coal has increased many times during the past 10 years, water, electricity, and labor wages have all increased a lot, and the price charged for heat supply is far lower than the actual operating cost; horizontally speaking, our city's The price of heat supply is the lowest among the 11 prefecture-level cities in the province, and our urban area is also lower than that of other counties and cities. This has led to some residents of urban shantytowns and "villages in the city" who do not have the conditions for central heating to insist on joining central heating for economic reasons. On the other hand, in order to maintain the normal operation of heating companies and ensure normal heating for citizens, finance at all levels must provide large financial subsidies to heating companies every year, placing a heavy financial burden on the government.

To sum up, the main problems existing in the heat supply in urban areas of our city can be summarized as the problems of "who will provide it, whether it can be supplied, whether the supply is good, and whether it can be supplied or not." The municipal party committee and government attach great importance to these contradictions and problems.

Since the beginning of this year, many meetings have been held to conduct special research on effectively doing a good job in heating supply. In particular, Mayor Zheng Liansheng conducted in-depth investigations many times, listened to reports many times, and clearly proposed that new concepts, new ideas, new mechanisms, and new methods should be used to solve these problems, and he personally participated ***We also studied and formulated the principles of "unified planning, government licensing, market selection, user entities, corporate responsibility, department supervision, mass supervision, and acting in accordance with the law" to help us gradually standardize the order of the heating market. , straightening out the heating management system and improving the level of heating management services pointed out the direction. After thorough research, discussion and solicitation of opinions, the municipal government issued the "Opinions on Further Improving Heating Work

", which is a programmatic document to guide our city's heating work this year and in the future. It is of epoch-making significance. It shows the attitude and determination of the municipal party committee and government to care about people's lives and people's livelihood.

Urban heating promotional materials (2)

What are the main contents and essence of the "Opinions on Further Improving Heating Work"?

The "Opinions on Further Improving Heating Work" issued this time has six main contents, with a total of 23 items.

The first item is to implement unified planning and step-by-step implementation to strengthen the leading role of planning.

This item is mainly to determine the basic principles of urban heating development starting from planning. Everyone knows that planning is the leader in urban construction and management, and the same is true for heating. Planning must come first. This item in the "Opinions"

has four contents, namely unified planning, step-by-step implementation, combined with the renovation and construction of urban shantytowns and "villages in the city", scientific selection of heat sources and the implementation of heat sources before the start of construction projects. wait. There are two things I want to emphasize in particular: First, the issue of central heating in urban shantytowns and "villages in the city". Shanty areas must be renovated, and the problem of central heating can only be gradually advanced and solved when the conditions for central heating are met and met in the renovation and construction. Now our shanty towns have firstly the buildings that are not energy efficient and do not meet the conditions for central heating. Secondly, the streets and alleys are narrow and the underground pipe network for water, sewerage, gas, etc. is very complicated, and there is no laying of water supply. The third condition of the heat pipe network is low thermal efficiency and high energy consumption. Even if centralized heating is implemented, the quality of heating is not guaranteed. The temperature in people's homes does not meet the standard and they have to be frozen. Of course we cannot wait and rely on these problems. We must work hard to create conditions for these areas to provide centralized heating as soon as possible. Centralized heating in "urban villages" also has similar problems, and must be carried out simultaneously with the transformation of "urban villages". At the same time, our country currently implements an urban-rural dual structure and dual management. Villages in urban areas are still collective economic organizations, and villagers' houses are still collective residential land. They have been transformed into "villages in the city", and farmers When the collective land becomes state-owned land, all aspects must be included in urban management and citizens can enjoy various benefits. Centralized heating should of course be solved. Our city has established a leading group for the transformation of "villages in the city". The next step will be to increase the intensity of the transformation of "villages in the city" and comprehensively improve the level of urbanization. The second is to address heat source issues before constructing new projects.

This article was not clearly stipulated before, but whether it is a developer or an employer, they will consider what to use for heating before building a house. With the advancement of central heating in recent years, many units and many people believe that heating is

if the government solves the problem of central heating, they do not need to think about it. This concept is wrong and should be changed. . The opinions have clear provisions on this: construction units and real estate development companies must implement heat sources and formulate heating plans before construction based on the heating layout plan. For new buildings that have not implemented heat sources and heating plans, the Housing and Urban-Rural Development Bureau shall not issue construction permits, the Housing Management Bureau shall not issue commercial housing pre-sale licenses, relevant departments shall not organize completion inspection

and the builder shall not deliver use. In the next step, the municipal government will also issue the "Urban Heating Management Measures" to further clarify it. Everyone must have a deep understanding and be fully mentally prepared.

The second item is government licensing and market operation, giving full play to the basic role of the market in resource allocation

This item mainly emphasizes acting in accordance with market laws. The content includes four items: public bidding for new centralized heating projects, strict approval of heating companies to enter the market, heating units independently selecting heating companies, and heating companies withdrawing from the market. I would like to highlight two points here: First, the issue of market access. Government heating authorities must implement strict heating market access management in accordance with national and provincial public utility franchise management laws and regulations, and continuously improve the overall level of the heating industry. The second is the issue of the exit mechanism of the heating market. This is a requirement of national policy and an inevitability of the market economy. In the past, we did not have specific regulations, and there was no sense of crisis whether the heating companies could provide good supply. In the future, it will no longer be possible. We need to establish a standardized exit mechanism for the heating market. If heating companies provide poor services, users will not choose you, and people will not let you, you will have no market and the company will be eliminated.

The third item is that users are independent and enterprises are responsible, giving full play to their respective main roles

This item mainly emphasizes the role of users and heating companies in the heating market. . The content includes 5 points: user main body, independent operation of heating enterprises, responsibility of heating units, guarantee of heating facilities and heating metering.

There are two core contents: first, users are the main body. Heat supply and consumption are essentially a buying and selling relationship. The heat supply is the seller, the heat user is the buyer, and the user is the main party in the buying and selling relationship. We must fully respect the user's wishes and play the main role of the user.

The "Opinions" have specific provisions in this item. Second, measurement is inevitable. The implementation of household control and household metering for central heating is a national policy and a mandatory specification requirement for new buildings.

Metering by heat

Metering and charging is a scientific and reasonable heating charging system. From a large perspective, it can save energy for the country. From a small perspective, people will pay as much heat as they use, and they will pay less if they use less heat. You can pay less. In the past, our old buildings

did not meet the requirements, did not meet the conditions, and could not be implemented. In the future, we must strictly implement national policies, not only to implement household control and household metering for newly added central heating, Charges are based on heat metering; those that have joined the centralized heat supply must be transformed within a time limit in accordance with national requirements, and those that have not been transformed will be charged according to the cost price.

The fourth item is to strengthen management, rationalize prices, and actively promote the reform of the heating system

This item mainly emphasizes the necessity and direction of the reform of the heating system. The content mainly includes four points: establishing and improving the management and service system, clarifying the responsibilities of each management department, adjusting and rationalizing heating prices, and improving the city's heating management and

service levels. In recent years, the municipal party committee and the municipal government have attached great importance to heating work. In order to strengthen management, the Municipal Gas and Heating Management Office has been established. However, the management office is not a heating company and cannot take over the responsibility. The functions of the management office focus on

supervision and service. We must conscientiously implement the municipal government's decisions on heating management, and do our best to provide good service to reassure the municipal government and satisfy the people. Various other functional departments must do a good job in heating supply in accordance with their responsibilities. Specifically, the price department must track and supervise the costs of various heating methods. As mentioned earlier, the heating price in our urban area is at The 11 prefecture-level cities in the province have the lowest price, which is seriously out of touch with reality. Therefore, the heating price must be adjusted and rationalized in accordance with the principles of saving

heat and fair burden, so that the heating price will gradually be in line with the market. Connect. From this year onwards, in addition to price subsidies for residential heating, other heat consuming units, state agencies and public utility units' office buildings

will be required to implement cost-price charges for heat supply. For profitable commercial stores, factories and mines, It must be implemented according to market prices; the financial department must carefully study and formulate heating subsidy methods. We must encourage and guide heating companies to continuously improve the quality of heating services and improve our supply through scientific and reasonable adjustments to subsidies. The overall level of the thermal industry.

The fifth item is public commitment, honest service, and conscious acceptance of supervision from all walks of life

This item mainly emphasizes the openness of heating work. To establish an information disclosure system, the heating management department must disclose its responsibilities and supervision telephone numbers through various methods, and widely solicit citizens' opinions and suggestions on heating work. After the heating period ends every year, public feedback, complaints and handling results should be announced to the public in a timely manner to continuously improve the level of urban heating planning, construction and management services. All heating companies must establish a service commitment system, publish service hotlines, accept complaints and reports from users about heating quality and staff, resolve reported problems in a timely manner, and continuously improve the quality and service of heating services. level. Newspapers, television, the Internet and other media should give full play to the role of public opinion supervision, promptly report existing problems in heating management and services, and promote the improvement of heating management and service quality.

The sixth item is to act in accordance with the law, standardize behavior, and constantly improve and improve the heating mechanism

This item is mainly a requirement for heat users, emphasizing that things should be acted in accordance with the law. It is necessary to strictly enforce the regulations on paying for heat use and promote the good custom of paying for heat use. All agencies, organizations, local units and state workers must take the initiative to pay heating bills. Those who do not pay on time must support heating companies to collect them in accordance with the law and publicly expose them through the media. At the same time, it is necessary to establish the awareness of energy conservation in the whole society, and all heat-consuming units and residents must use heat reasonably

in accordance with the law. Without the consent of the heating enterprise, no heating facilities are allowed to be connected or cut off without permission; no heating facilities can be modified without permission to affect the heating quality; no hot water circulation devices or water discharge devices can be installed without permission to steal hot water from the heating system. For

those who do not comply with heat usage regulations, fail to pay bills on time, or misappropriate hot water from the heating system, the heating company must use legal means to recover the arrears of heat bills and investigate legal liability. The heating management department must pass Public exposure in the media. Those who fraudulently obtain low-quality heating insurance will be disqualified and the various heating subsidies they have already enjoyed will be recovered.

Promotional Materials for Urban Heating (3)

Question: The "Opinions" state that "except for price subsidies for residents, mainly needy residents, other heating units will be charged according to the market price." "Price Execution", please ask: How is the scope of residents defined?

Answer: Residents only refers to the residences of urban residents, excluding student dormitories of various boarding schools, hospital wards and single employee dormitories of enterprises and institutions. However, if it was a single employee dormitory in the past, Those that have been converted into residences through housing reform and the employees have obtained real estate certificates are also classified as residential residences.

Question: The "Opinions" include provisions on moderate subsidies for the heat consumption of extremely needy employees in enterprises and low-income urban households. I would like to ask: What is the difference between extremely impoverished enterprise employees and the extremely impoverished enterprise employees we have been talking about in the past?

Answer: I answer this question from two aspects. First, when we talked about urban low-income groups in the past, we included extremely poor enterprise employees, which was inaccurate. The extremely poor enterprise is the positioning of the enterprise, and the employees of the extremely impoverished enterprise are the employees of the extremely impoverished enterprise

The current human resources relationship is still the employees of the extremely impoverished enterprise, but these employees are not necessarily all "extremely impoverished". Now we have standardized this concept. Second, the security policies and preferential treatment policies we have formulated are aimed at low-income groups in urban areas. They are those groups that cannot live a normal life without protection and preferential treatment. They are not those whose personnel relations are in extremely poor enterprises or who live in extremely poor households. We provide special protection and preferential treatment to those in the corporate dormitory area. The city government still needs to issue the "Subsidy Measures" on how to implement it.

Question: The "Opinions" stipulates: "If heat users fail to pay more than 80% in office buildings or areas, residential areas per unit or per residential building, the heating company will not provide heat. "Hot", please ask: How to implement it specifically?

Answer: It refers to areas or buildings where household control is not implemented and charging is based on heat metering. For non-residential areas, it is a compound or an office building. For residential areas, it is the smallest controllable unit or residential building. If the payment unit has paid more than 80%

, the heating company should provide heat in a timely manner. The purpose is to strictly enforce the regulations on heat payment, advocate the good custom of heat payment, and maintain the supply of heat. The stable operation of heat enterprises is fundamentally to ensure the normal use of heat by the majority of users

Heat.

Question: Many of the issues in the "Opinions" are principle provisions. What other provisions does the municipal government have during implementation?

Answer: In order to solve the urban heating problem in our city according to new ideas, we are currently revising and improving the "Xinzhou City Heat Supply Management Measures". The measures will be based on the principle content in the "Opinions" according to convenience Practical and easy-to-operate principles are detailed to ensure the correct implementation of the municipal government's policies.

Question: Are there any provisions on the network connection fee for central heating in the "Opinions"? How will it be implemented in urban areas of our city?

Answer: According to relevant national regulations, construction units constructing in urban areas should pay infrastructure supporting fees including heating facilities in accordance with regulations. However, the urban infrastructure supporting fees currently collected by our city do not include

It includes the supporting parts of heating facilities, and the scope of use does not include the construction of heating infrastructure. We are applying to the provincial functional departments to standardize and rationalize the collection of urban infrastructure supporting fees in our city. In the standardization and After straightening out the standards and channels for collecting supporting fees for urban infrastructure

new buildings will no longer be charged separately for secondary heating network construction fees, gas engineering fees and other individual fees, but will be unified into supporting urban infrastructure Fees are collected.

Before there are regulations and rationalization, the inclusion of central heating in new buildings should be negotiated and resolved by the construction unit and the heating enterprise on the basis of equal civil relations. The government and the price department will not make rigid regulations. The project construction fees for heating supporting renovation of existing buildings should be negotiated between users who voluntarily request supporting renovation and the heating enterprises with reference to relevant standards and determined in the form of a contract.

Question: In the "Opinions", are there any regulations on the occupancy rate of newly built residential areas before heating can be started? How is it actually implemented?

Answer: The "Opinions" do not specifically stipulate the occupancy rate of a newly built residential complex to start supplying heat. It should be determined by both the heat supplier and the user in the heat supply contract. Generally speaking, from the perspective of equipment operation requirements and the efficiency of heating companies, the heating industry starts heating after reaching 30%.

Promotional Materials on Urban Heating (IV)

Answers to questions related to the "Opinions on Further Improving Heating Work"

Question: There are some questions in the "Opinions" "Except for price subsidies for heat consumption by residents, mainly needy residents, other heat consuming units shall implement market prices." I would like to ask: How is the scope of residents delimited?

Answer: Residents refer only to the residences of urban residents, excluding student dormitories of various boarding schools, hospital wards and single employee dormitories of enterprises and institutions. However, if it was a single employee dormitory in the past, Those that have been converted into residences through housing reform and the employees have obtained real estate certificates are also classified as residential buildings.

Answer: I answer this question from two aspects. First, when we talked about urban low-income groups in the past, we included extremely poor enterprise employees, which was inaccurate. Specially impoverished enterprises are the positioning of enterprises, and the employees of extremely impoverished enterprises

are the employees of extremely impoverished enterprises whose current human resources relations are still there, but not all of these employees are necessarily "extremely impoverished". Now we have standardized this concept. Second, the security policies and preferential treatment policies we have formulated are aimed at low-income groups in urban areas. They are those groups that cannot live a normal life without providing protection and preferential treatment. We provide special protection and preferential treatment to those in the dormitories of extremely poor enterprises. Specifically how to implement the municipal government

The "Subsidy Measures" will also be issued.

Answer: It refers to areas or buildings where household control is not implemented and charging is based on heat metering. For non-residential purposes, it is a compound or an office building. For residential areas, it is the smallest controllable unit or building.

Residential buildings are paying units. If the payment reaches more than 80%, heating companies should provide heat in a timely manner. The purpose is to strictly enforce the regulations on heat payment, advocate the good custom of heat payment, and maintain the supply of heat. The stable operation of heating enterprises is fundamentally to ensure the normal use of heat by the majority of users.

Question: Many of the issues in the "Opinions" are principle provisions. What other provisions does the municipal government have during implementation?

Question: Are there any provisions on the network connection fee for central heating in the "Opinions"? How will it be implemented in urban areas of our city?

Answer: According to relevant national regulations, construction units constructing in urban areas must pay infrastructure supporting fees including heating facilities in accordance with regulations. However, there are no urban infrastructure supporting fees currently collected by our city. Including the heating

facilities and supporting parts, the scope of use does not include the construction of heating infrastructure. We are applying to the provincial functional departments to standardize and rationalize the collection of urban infrastructure supporting fees in our city. After standardizing and rationalizing After adjusting the collection standards and channels of urban infrastructure supporting fees, new buildings will no longer be separately charged for secondary heating network construction fees, gas engineering fees and other individual fees, but will be unified into the collection of urban infrastructure supporting fees. .

Question: In the "Opinions", are there any regulations on the occupancy rate of newly built residential areas before heating can be started? How is it actually implemented?

Answer: The "Opinions" do not specifically stipulate the occupancy rate of a newly built residential complex to start supplying heat. It should be determined by both the heat supplier and the user in the heat supply contract. Generally speaking, considering the equipment operation requirements and the operating costs of heating companies, the practice in the heating industry is to start heating after reaching 30%.